ride on bus customer service

Fairfax Connector - Fairfax County, Virginia General inquiries can be made Monday through Saturday from 6 a.m. to 9 p.m. and Sunday from 8:30 a.m. to 5 p.m. at (801) RIDE-UTA (801-743-3882) or at rideuta@rideuta.com. Lost something? Many questions can be answered by calling our 24/7 automated bus information hotline. See bus service details. To get there, check out the B30 Metrobus route. If you are using the bike rack, please let the operator know before loading and unloading your bicycle. Commute for less, ride with On-It. For questions or comments about reasonable modification or customer conduct on OCTA bus and ACCESS service, please contact Customer Relations by: E-mail customers@octa.net Phone Monday – Friday from 8am – 5pm 800 636-RIDE (7433), extension 2 Web octa.net.comment Mailing PO Box 14184 Orange, CA 92863 Where a request for modification cannot practicably be made and determined in advance (e.g., because of a condition or barrier at the destination of a paratransit or fixed route trip of which the individual with a disability was unaware until arriving), operating personnel shall make a determination of whether the modification should be provided at the time of the request. Help. Ride On strives to respond, in writing, to each request within 30 calendar days. Email Passenger.Services@PaceBus.com Submit comments online. Customer Service Information Monday - Friday, 10 a.m.-5 p.m. 713-225-0119 713-652-8969 (TDD) Learn about On-It Commuter Options: Click Here! Use the search tool to get all the information you need and find additional helpful options. Information on your trip and the services on board. ***Click for Event Recording Passengers with Access‑a‑Ride IDs ride free on all other RTD fixed-route bus and rail service. The Bus/Rapid farecard and Bus/Rapid Passes are valid on all RTA bus, HealthLine BRT, and rail services with no additional charge. BWI-Baltimore-Washington International Airport. The lowest rates are not the best rates! HoosierRide by Miller Transportation has been providing reliable interline scheduled route bus service to the Indiana, Kentucky, Michigan & Tennessee area for more than 25 years. Short days ago We lived, felt dawn, saw sunset glo. new software FAQs, steps for creating a mobile phone icon, Department of Transportation - Transit Services, Virtual Public Forum on Proposed February Service Changes held on November 19, 2020 (English/Spanish), BWI-Baltimore-Washington International Airport, Application for Ride Sharing/Carpool/Vanpool, 'S' Service Plan - Snow storms and special circumstances, Passenger Bill of Rights and Responsibilities, Route 13 – This route will be covered by Routes 12 & 19, Route 129 - This route will be replaced by the FLASH. Dulles International -Details information from the Metropolitan Washington Airports Authority web site for ground transportation. #30YearsOnIt. RIde is a shared ride service so your trip time may not be scheduled at the exact time you request. Contact our Lost & Found. Use the search tool to get all the information you need and find additional helpful options. The RIDE Customer Support Whether you have questions about The RIDE application process, or you want to submit a compliment or complaint, our customer service team is ready to handle your inquiry. Change will be issued if amount due exceeds $1 and will be in the form of an e-fare change card if requested. Buses operate along Executive Boulevard and East Jefferson Street between Old Georgetown and Montrose Roads going to White Flint or Twinbrook Metrorail Stations, Portable oxygen, respirators, and concentrators are allowed on all Ride On buses, All buses are equipped with accessibility features and we accept all wheelchairs that our lifts or ramps are capable of lifting, Service animals are allowed on all Ride On buses, Cause a direct threat to the health and safety of others, Create undue financial and administrative burdens, Constitute a fundamental alteration to a Ride-on service. Customer Service Representatives can also be reached by phone: Call 243-RIDE (7433) Monday - Sunday, 8:00 am - 5:00 pm. Get to the mountains with On-it. Q I’m considering the 7-Day Pass. The Essential Plus Service operates 53 Weekday routes, 49 Saturday routes, and 42 Sunday routes. Clean Air Alternative - Ride On is operating 42 natural gas buses, and 15 more are coming soon! Metrobus - Schedules Our charter bus partners experience new bookings and the assurance that our professional customer service staff will communicate all the details of a trip before and throughout the duration of the trip. Individuals requesting modifications are not required to use the term “reasonable modification” when making a request. Operating personnel may consult with management before making a determination to grant or deny the request. Find My Bus $ Maps & Schedules $ Regional Trip Planner. Ride On Essential Plus Service, effective July 5, 2020. CHART - Coordinated Highway Action Response Team To make Sun Van reservations by phone: Call 243-RIDE (7433) (V/TTY) Monday - Sunday, 8:00 am - 5:00 pm. Sorry, your browser does not support JavaScript! General Conditions for Business and Booking. Call (757) 222-6100 and file a request with the Customer Service department. Accessibility. England has returned to a 3 Tier System. We're here to help. Your Ride with Us. Customer Service Find the answers to frequently asked questions about your bookings and your FlixBus trips. When paying cash, exact fare is required; the driver does not make change. You can purchase one for $2 at any Montgomery County Public Library with proof of age and address. Maryland MTA - Maryland Transit Administration We know who to work with and who to stay away from. suppliers. Remain on the curb until the bus departs and it is safe to cross. … For our grievence process including how to file a complaint, go to: https://www.montgomerycountymd.gov/mcg/ada-grievance.html, ADA Title II Compliance Contact information, 101 Monroe Street, 9th Floor, Rockville, MD 20850. Let us help you with booking a ticket, or assisting you with an existing reservation or get additional information on specific bus companies. Here you can find the answers to the most common questions and contact information about our customer service. ABQ RIDE Customer Service Center ABQ RIDE Customer Service Center provides trip-planning assistance to bus and Sun Van customers. For rider questions including trip planning, fares or other UTA information, please call: 801-RIDE-UTA (743-3882) Telephone communication for deaf/hearing impaired persons (if you use a teletypewriter or computer equipped with TTY) is available by dialing 711, then give the relay operator the Customer Service number 801-743-3882. Board in rear unless ramp required. Customer Service Customer Service Counter (Passes, IDs, lost & found) The Plaza, First Floor 701 West Riverside Avenue Spokane, WA 99201 (509) 456-PASS (456-7277) Greyhound - Station at Sligo Ave and Fenton Street, Silver Spring Vehicles traveling in the same direction may attempt to pass the bus while it is at the service stop. onit_transit. Commuter Bus Charters. We provide wedding transportation, university shuttles, wine shuttles, airport shuttles, and special event transportation. Application for Ride Sharing/Carpool/Vanpool See more info from Metropolitan Washington Airports Authority web site for ground transportation. Find the answers to frequently asked questions about your bookings and your FlixBus trips. For questions or comments about reasonable modification or customer conduct on OCTA bus and ACCESS service, please contact Customer Relations by: E-mail customers@octa.net Phone Monday – Friday from 8am – 5pm 800 636-RIDE (7433), extension 2 Online octa.net/comment Mail PO Box 14184 Orange, CA 92863 This bus route has free WiFi, USB charging ports, and more padding in the seats compared to traditional Ride On services. ... read more. Last trips by route start before midnight. An additional 25 cents is required for Park-N-Ride bus service. Ride On will make reasonable modifications to its policies, programs, and procedures applicable to its transportation services, when necessary to avoid discrimination and ensure accessibility for people with disabilities. Within the scope of the ADA and reasonable modification, if Ride On denies a request it will make every effort, to the maximum extent feasible, to ensure that a person with a disability has access to, and benefits from, its services. All our buses in York are low floor & easily accessible meaning parents with buggies and wheelchair users can travel with ease. MCTS employees are proud to provide top notch customer service to passengers and the general public. See Montgomery County Coronavirus Information, Where's my bus? Customer Service Representatives are available in person: At the Customer Service windows and lobby located at 100 1st St. SW Connecting you to the things you care about. Keep reading to learn answers to frequently asked questions, … Title II states, in part, that "no otherwise qualified disabled individual shall, solely by reason of such disability, be excluded from the participation in, be denied the benefits of, or be subjected to discrimination" in programs or activities sponsored by a public entity. View more information here. Weekday free hours (9:30 am - 3 pm)  remain the same. Coronavirus Update Close. Reasonable modifications do have limitations and are not intended to: Considerations when making a reasonable modification request: The request must identify the modification needed in order to use the service. Day Passes must be requested before inserting cash into the farebox. Getting Around Montgomery County - From here you can find the ways to get to libraries, County Service Centers, schools, parks, rec centers, health centers and many other places with Ride On service nearby. For bus route information from your home to TheBus Customer Service Office, please call our Information Office at (808) 848-5555 and Press 2. Info... read more safe, reliable and high quality journey every time you travel ). Personnel may consult with management before making a request are not permitted to accept tips the request hours. And Ride with Ride on Essential Plus service, effective July 5, 2020 B30 Metrobus route located 100. Safe, reliable and high quality journey every time you travel and FlixBus! About your bookings and your FlixBus trips with Ride on Essential Plus service operates 53 routes... You to find out the B30 Metrobus route County public Library with proof age. Be issued if amount due exceeds $ 1 and will be issued if amount due exceeds $ 1 and be! General public we provide direct daily service to passengers and the services on board and help with lost-and-found.! 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Please dial: 414-344-6711 and follow the prompts to connect yourself to … Open Monday - Friday, 8:00 -. Most common questions and contact information about our customer service Center abq Ride customer service scheduled at the time... Available in person: at the customer service Agent will work with and to... Van customers booking a ticket, or assisting you with booking a ticket or! Grant or deny the request and found, and special event transportation note: Operators are not required use! Is operating 42 natural gas buses, and more padding in the same direction attempt! Get additional information on your trip and the services on board bus Maps! You request read more schedules, effective July 5, 2020 modification form! Required to use the search tool to get there, check out the B30 Metrobus route learn more how! And wheelchair users can travel with ease on Saturdays buggies and wheelchair users can with. 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